We use a web-based management software, which the tenants, you and we have access to. Any enquiry for a room is entered onto this and progressed from application to potential tenant and then a tenancy.
Why do we do this:
- Allows you to see what’s going on in your property at any time (tenancy details, safety certificates etc)
- Tenants can report issues online or over the phone 24/7, giving better customer service