|Russ Dyble – Operations Director
Russ is responsible for the systems which sit behind the business, ensuring that everything runs smoothly and we are constantly improving the experience for both tenants and landlords.
|Lucy Reah – Sales & Marketing Director
Lucy is responsible for sales and marketing – speaking with new landlords and ensuring that we reach tenants through all available channels.
|Andy – Lettings Negotiator
Andy is the first point of call for tenants, arranging and conducting viewings, checking tenants in and answering any questions they have about their room/house.
|Julie – Admin Manager
Julie is the first point of call with landlords – keeping them up to date on what’s happening in their properties. She chases tracks the rents receivable and is first point of call for tenants.
|Carrie – Lettings co-ordinator
Carrie processes all applications and arranges move-in dates.
|Gemma – Cleaning & Maintenance Co-ordinator
Gemma keeps everyone organised – co-ordinating the cleaning and maintenance teams, tracking that tasks are completed and letting tenants know when cleaners, maintenance or contractors will be visiting.
|Becky – Property Manager
Becky is out and about all the time, visiting properties to check all is in order and meeting tenants to discuss any issues.
|Emma – Accounts administrator
Emma keeps track of all the “ins and outs” through the bank – tracking receipts and adding charges to landlord statements.
|Pawel – Maintenance Team
Pav is our in-house maintenance guy – if a problem is reported, he’ll go and see it first. He can turn his hand to most things and is equally handy with technical issues as he is unblocking drains!
|Matt – Maintenance Team
Matt is our man with a van – making sure everything’s in the right place at the right time. He is also great with flat pack furniture and painting walls.
|Imran – Administrator
Imran tracks every aspect of our business so we can identify areas for improvement and not drop any balls in such a fast-paced business. He also carries out regular and one-off admin tasks to keep the business running smoothly.
|Joanna & Isabela – Cleaning Team
These ladies keep everything clean and tidy – taking care of the initial dressing of the properties, regular cleans and ensuring rooms are cleaned and re-dressed ready to re-market when tenants move out.
|Mo & Nala – Office Dogs
Mo’s pretty good at letting us know when there’s a delivery at the door – often to the postman’s surprise!
Nala loves when we have visitors in the office – especially if they bring treats!