Meet the Team

Russ is responsible for the systems which sit behind the business, ensuring that everything runs smoothly and we are constantly improving the experience for both tenants and landlords.

Lucy is responsible for sales and marketing – speaking with new landlords and ensuring that we reach tenants through all available channels.

Julie is the first point of call with landlords – keeping them up to date on what’s happening in their properties. She chases tracks the rents receivable and is first point of call for tenants.

Andy arranges and conducting viewings, checking tenants in and answering any questions they have about their room/house.

Carrie keeps everything organised before tenants move in – progressing applications, creating contracts, arranging move-ins checking tenants in and answering any questions they have about their room/house. Carrie also conducts the end of tenancy check-out reports.

Helen is the first point of call for new landlords – ensuring they are hand-held through the process of on-boarding a property for us to manage. Helen also leads on developing business-to-business relationships with large local employers and ensuring our marketing ensures our occupancy rate is as high as possible.

Jayne ensure any cleaning and maintenance is completed before the start of a tenancy and that charges for landlords/tenants are logged properly before the tenancy is closed off.

Aniesa keeps the maintenance and safety certificates organised by logging issues, arranging quotes, obtaining approval from the landlords, letting tenants know when maintenance or contractors will be visiting and tracking that tasks are completed.

Becky is out and about all the time, visiting properties across Nuneaton, Bedworth and Hinckley to check all is in order and meeting tenants to discuss any issues.

Jo is out and about all the time, visiting properties across Coventry, Nuneaton and Bedworth to check all is in order and meeting tenants to discuss any issues.

Emma keeps track of all the “ins and outs” through the bank – tracking receipts and adding charges to landlord statements.

Danielle supports Emma and Julie administering the accounts, creating reports, checking payments, chasing historic debt and administering our weekly pay run to ensure all our contractors and suppliers get paid on time.

Miranda is is the creative force behind our social media presence.

Pav is our in-house maintenance guy – if a problem is reported, he’ll go and see it first. He can turn his hand to most things and is equally handy with technical issues as he is unblocking drains!

Matt is our man with a van – making sure everything’s in the right place at the right time. He is also great with flat pack furniture and painting walls.

Luke’s another all-rounder in our maintenance team but is generally the one to conduct “check-out” reports at the end of a tenancy and then turn the room round ready for the next tenant.

Andy’s our out-of-hours guy – great at dealing with lockouts, electrical and technical issues and general fault-finding.

Pete’s our flat pack wizard but he can also turn his hand to garden maintenance and fix almost anything!

Jimmy takes care of the gardens at all our properties – although when it rains we do let him do some indoor jobs!

Mo’s an old boy now so generally keeps himself to himself and let’s Nala do the running around – although he’s pretty good at letting us know when there’s a delivery at the door with his loud bark – often to the postman’s surprise!

Malcolm’s responsible for security – he loves watching the CCTV monitor with Russ like a bond villain dog! Watch out for his side-eye look!

Nala the young pup, incredibly sociable and loves when we have visitors in the office – especially if they bring treats!